Meet people, on your terms
ESCAPE is for meeting people in person. Here is what we check, what hosts control and what you can do, before, during and after an event.
You
- Block or report anyone, from their profile.
- Send a Vibe: they see your name only if it's a match.
The host
- Approves each guest, if they choose to.
- Decides who sees the guest list.
- Can remove an attendee.
ESCAPE
- Confirms every phone number at sign-up.
- Receives reports, and can suspend an account.
- Takes card payments through Stripe.
Before, during and after
What happens at each stage of an event, and what you can do at each.
Know who you're meeting
Before you go, check the event page: the host, the place and, for a paid event, the refund policy are on it before you join. Every account on ESCAPE signed up with a phone number confirmed by a one-time code, one account per number. If the host approves each guest, your request waits for their answer.
A sample event that needs the host's approval: its ticket, the refund policy, and Request to join. Block anyone, any time
At the event, your ticket is a QR code the host scans once at the door. If someone makes you uncomfortable, block them from the menu on their profile: it ends your connection, stops their direct messages and friend requests, and they can't connect with you again. You can unblock them later in Settings.
Another person's profile in the app with its menu open: Report User and Block User. Report what went wrong
Afterwards, report a person from their profile, or a post, a comment, a chat or a community from its menu, and say what happened. The report comes to ESCAPE. And if you liked meeting someone, send a Vibe: they're told someone vibed them, and find out it was you only if they vibe you back and it's a match.
The form Report User opens: what happened, in your own words.
What hosts control
Each event's host sets these in the app.
The host's join requests for a sample event, with Approve and Decline, and the going list with Remove Attendee open on one guest. Approve and remove guests
With approval on, every request waits for the host. On a paid event the card is only held, so a declined request is never charged. The host, or a teammate they allow, can also remove an attendee.
An event's guest list settings: whether everyone can see who's going, and whether guests see the list before the event starts. Keep the guest list private
Hosts choose whether everyone can see who's going, or only the host and the people going. They can also hide the list from guests until the event starts.
A community's join settings: Public, Private or Invite-only, with one chosen. Communities choose who joins
A community can be open to anyone, approve each request or be invite-only, and its admins can remove a member.
Payments and refunds
How money moves when you buy a ticket, and what happens if your plans change.
When you pay
- Card paymentsStripe
You enter your card in Stripe's own form. ESCAPE never stores your card number.
- Feesshown first
The ticket screen lists the service and processing fees and the total before you pay.
- Events with approvalcard held
You're charged only if the host accepts. If they don't, the hold is released.
If your plans change
- Refund policybefore you buy
Each paid event shows its refund policy on the event page and the ticket screen.
- RefundsMy tickets
Ask for a refund there while the policy allows it. You see the estimate before you confirm.
If something goes wrong
Tell us what happened, where and when. Reports made in the app come to us as well.
- If you're in danger
Call your local emergency number first: 911 in Canada and the US.
- In the app
Open the person's profile, or the post, comment, chat or community, and choose Report.
- general@esc-ape.ca
- Phone
- 604-729-2832